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Returns

Return Policies

Your satisfaction in our products is always guaranteed. Depending on the type of item you purchased from Paisanas will determine the appropriate policy. It is based on Perishable/Non-Perishable items and kitchenware.

For Perishable/Non-Perishable Items

If you are not completely satisfied with the quality of our products or if there is a problem, it is easy to get it resolved. Simply take a photo of the item and send it to us via email along with an explanation to: info@paisanas.com
You will receive full store credit.

Kitchenware

You can return the unused kitchenware item for a full refund or store credit. If you use the kitchenware item, you will only receive store credit, not a refund. Please contact us within 7 days. Assist us by indicating the reason for your return on the back of your packing slip and send us pictures of any damaged item in order for us to file a claim with the shipper. Please repack your order, enclose the packing slip, insure the package (not required although recommended) and mail it to:

Paisanas
19425 Soledad Canyon Rd, #113
Canyon Country, CA 91351