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Return Policies

At Paisanas, we have specific guidelines to ensure you have a great experience.

If there is a problem with you order, simply contact us within 7 days of your delivery. 
If any of the following occurs:

  • Box is damaged and it affects the contents
  • Items are missing or incorrect

Please take a photo(s) and send it to us with an explanation to  After 7 days of your delivery and you do not inform us of any issues, we will not refund or exchange anything. 

It is critical that you provide us with a secured mailing address.  Once the mailing carrier has provided proof of delivery, we are NOT responsible for lost or stolen packages.  Paisanas will not fulfill/send another if this occurs.

Thank you for your attention, partnership and business!

19425 Soledad Canyon Rd, #113
Canyon Country, CA 91351